BigMoat

Introduction

At BigMoat, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and related services.

Information We Collect

Personal Information

Name, email address, and company information when you create an account
Billing information including payment method details
Communication preferences and support interactions

Technical Information

Authentication logs and security event data
IP addresses and connection metadata
Device information and browser details

How We Use Your Information

Provide and maintain our security services
Process payments and manage your subscription
Monitor and analyze security threats
Communicate with you about your account and our services
Improve our platform and develop new features
Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

With your explicit consent
To comply with legal requirements or court orders
To protect our rights, property, or safety
With trusted service providers who assist in our operations
In connection with a business transfer or acquisition

Data Security

We implement industry-standard security measures to protect your information, including end-to-end encryption, secure data centers, and perform regular security audits. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is retained until you close your account.

Your Rights

You have the right to:

Access and update your personal information
Request deletion of your data
Opt out of marketing communications
Request data portability
File a complaint

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@bigmoat.io or via our contact page.